Privacy Policy

HotSquash.com, a part of Hot Squash Ltd, is committed to protecting and respecting your privacy. We pride ourselves on excellent customer service and do not want to break your trust. We collect personal information to process your order, inform you of any problems and to send you special promotions, offers and news. We ask for information like your name, email, delivery address, contact telephone, and at the point of order your credit card details.

Safety and Security of your Information

We use the latest technology to protect your information to the highest standards. The Secure Sockets Layer (SSL) software we use encrypts the information you input, making it practically impossible for unauthorised parties to read. 

When you make a purchase, a padlock will appear in the bottom right corner of your screen. This shows a safe, secure connection has been made, and a window may pop up to let you know this has happened. 

The encryption technique we use is the highest standard available for e-commerce and certified by Comodo, a respected certification body for internet firms.

Data Protection

Hot Squash Ltd complies with the Data Protection Act. When placing an order, requesting a newsletter or look book, or if you become part of our community, we will store your data. 

This includes the information provided when you subscribe to any of our services and when you post material on our site. We may also ask you for information when you enter a competition or promotion, or if you contact us.

Very occasionally we permit selected third parties to use your data or to provide you with information about goods and services which may be of interest to you.  

Use of Cookies

Cookies are small text files stored on your computer that allow our website to recognise you. They don't contain any personal information about you, they only store things like your user preferences to make shopping with us easier. You can disable them but you might lose a bit of functionality.

Your Rights

If you have any questions or queries about the personal and account information we have about you, please email us at info@HotSquash.com or call us on 0845 519 6654.

Alternatively, if you wish to change your existing preferences in relation to receiving marketing information from Hot Squash Ltd, please go to Your Account where you can review and update your details accordingly.