Job Opportunities at HotSquash


 

HotSquash Administrator & Marketing Assistant: Job Description

HotSquash requires a pro-active Administrator & Marketing Assistant with good IT/web skills to work within our marketing and customer service team. The role is based in Barnet, North London.  It is a full-time role with a salary of £20,000 per year, plus bonus and pension (package subject to experience).

Job Tasks

A) Administration/Customer Service

  1. Ensure the smooth running of the HotSquash office and strive to improve HotSquash’s systems and processes.
  2. Customer service:  Liaise with HotSquash & concession customers via email, social media messaging and phone.
  3. General office administration: answering the phone & correspondence, ordering office supplies, booking couriers etc.
  4. Special ad-hoc projects as & when required eg. New supplier or web research.

 B) Administration/Customer Service

  1. Compose garment descriptions for new products for HS & concession websites.
  2. Social Media: manage social media content, liaise with stylists & bloggers etc with gifting, competitions, PR loans etc.
  3. Write copy for newsletters and blog, with scope to develop and improve these areas.
  4. Proof-read marketing literature: a good grasp of English grammar and spelling is essential, plus a keen eye for errors.

 C) Warehouse (Pick times only)

  1. Picking and packing orders and re-processing returns in busy times (some lifting is required). 

  2. Cover if members of the warehouse team are on holiday.

Key skills and experience

  • Highly organised, efficient, and good attention to detail
  • Hard working and goes the extra mile
  • Good customer service and communication skills
  • Good web/IT skills
  • Trustworthy, responsible, punctual
  • Takes the initiative
  • Positive interaction with colleagues

Location:  Barnet (there are regular trains from Moorgate and Kings Cross to New Barnet which take 15 minutes. The nearest underground stations are High Barnet or Cockfosters).

Previous experience:  Previous administration/Marketing or office experience preferable, but quick learners and those who are motivated to grow are welcome just as much.

Future prospects:  HotSquash is a small but fast-growing business. There is lots of scope for the candidate to grow with the business.

Salary & Working week:  £20000 a year, plus bonus and pension (normal hours 9-5:30 subject to workload). 20 days off a year, plus Bank holidays.

Please send your CV to contact@hotsquash.com.